Tuesday, April 26, 2011

Google Translate Saves the Day!

The Massage Therapist Notebook has been selling in other countries and we have been getting it translated into German, Japanese and some other languages. A different post on that process. Today we got this in our ticketing system:
He adquirido la aplicación, y desconozco como poder borrar un cliente una vez se ha creado. Podrían indicarmelo por favor.
Since we don't speak Spanish we were a little nervous. Thankfully, Google Translate has gotten very good over the years. So, we were able to see that the person wanted to know how to delete clients. This is actually the third time we've been asked this question, so we need to improve that part of the UI clearly.

Then we typed out our answer to the question and sent it back
Busque en los nombres de cliente pulsando en el botón 'Clients'. A continuación, deslice el dedo hacia la izquierda en el nombre del cliente. El botón 'Delete' debe aparecer.
Yo no hablo español muy bien. Por favor, hágamelo saber si tengo que hacer un video o algo más para ayudar a explicar.
One trick we use is that we always translate to the language and then open a separate Google Translate window and translate it back to English. It is a good way to catch idiom mistakes.

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